Last updated: [2026/01/06]
Company & Scope
These Terms of Service (“Terms”) govern access to and use of digital design templates (“Product”) provided by [Stilio] (“Company”, “we”, “us”).
The Product is supplied exclusively as digital content. No physical goods are delivered.
Nature of the Product & Delivery
2.1 The Product consists of digital design templates made available via an invitation link sent by email.
2.2 Delivery is deemed complete when:
The invitation email is sent to the email address provided by the Customer; and
Access credentials or download rights are enabled.
2.3 The Customer is solely responsible for ensuring the accuracy and accessibility of the email address provided at checkout.
Immediate Delivery & Withdrawal Waiver (EU)
By completing the purchase, the Customer:
Expressly consents to the immediate supply of digital content; and
Acknowledges that the statutory 14-day right of withdrawal is lost once delivery begins.
This consent is collected via a separate, mandatory checkbox prior to payment and is logged.
License & Permitted Use
4.1 The Customer receives a non-exclusive, non-transferable, revocable license to use the templates for personal or commercial projects, unless otherwise stated.
4.2 The Customer may not:
Resell, sublicense, or redistribute the templates
Share files or access with third parties
Upload templates to public or private repositories
Use the Product to create competing template libraries
No Refunds After Delivery
Once delivery has occurred, all sales are final, except where mandatory EU consumer law requires otherwise.
Refunds are not provided for:
Change of mind
Lack of use
Incompatibility with third-party tools
Incorrect email address provided by the Customer
Subjective dissatisfaction
Lack of Conformity & Remedies (EU Directive 2019/770)
6.1 The Customer must notify support of any lack of conformity within 72 hours of delivery.
6.2 The Company has the right to attempt to bring the Product into conformity (repair or correction) within a reasonable time, not exceeding 14 days.
6.3 A refund may be considered only if:
The defect is substantial; and
Remediation is impossible or unsuccessful.
Failure to notify within 72 hours results in the Product being deemed accepted and conforming, without prejudice to mandatory consumer rights.
Anti-Sharing, Monitoring & Watermarking
7.1 Templates may contain visible or invisible identifiers, including metadata or file-level markers, used solely for license enforcement.
7.2 Unauthorized sharing or redistribution results in:
Immediate termination of access
License revocation without refund
7.3 Monitoring is limited to access logs and identifier matching. No behavioral profiling is performed.
Abuse & Termination
Attempts to bypass access controls, extract templates for redistribution, or otherwise misuse the Product constitute a material breach and may result in termination without refund.
Payments
Payments are processed by Paddle as merchant of record. Refunds, where legally required, are issued via the original payment method only.
Limitation of Liability
To the maximum extent permitted by law, the Company shall not be liable for indirect, incidental, or consequential damages.
Nothing in these Terms limits mandatory consumer rights under EU law.
Governing Law & Consumer Rights
These Terms are governed by the laws of the Customer’s country of residence within the European Union, including but not limited to:
Poland — Civil Code & Act on Consumer Rights
Portugal — Decree-Law No. 84/2021
Czech Republic — Civil Code (Act No. 89/2012 Coll.)
Mandatory local consumer protections remain unaffected.
Contact
Support inquiries must be submitted via the email address provided in the purchase receipt.
